| FAME Support Group |
Contact Information |
| FAME Operations and Data Delivery support |
For questions about SiteServer, Channel, and FInDS data services.
Global
+1 (877) 987 FAME (3263), Option 1
24x7 coverage
ops.dms@sungard.com
|
| FAME Financial Data support |
For questions about data content in SiteServer, Channel, and FInDS data products.
Americas
+1 (877) 987 FAME (3263), Option 2
Monday-Friday 9:00am - 5:00pm EST*
United Kingdom
+44 (0) 20 8081 2444
Monday-Friday 8:00am - 6:00pm GMT*
datai@sungard.com
|
| FAME Software support |
Americas
+1 (877) 987 FAME (3263), Option 3
Monday-Friday 8:00am - 5:00pm EST*
United Kingdom
+ 44 (0) 20 8081 2444
Monday-Friday 8:00am - 6:00pm GMT*
hotline.dms@sungard.com
|
| FAME Components, FAME Feed, and FAME Desktop support |
Global
+1 (877) 987 FAME (3263), Option 4
Monday-Friday 8:00am - 5:00pm EST*
smds.tl.helpdesk@sungard.com
|
| FAME Licensing support |
Americas
+1 (877) 987 FAME (3263), Option 3
Monday-Friday 8:00am - 5:00pm EST*
United Kingdom
+ 44 (0) 20 8081 2444
Monday-Friday 8:00am - 6:00pm GMT*
license.dms@sungard.com
|
